Contact Us

If you need help with an order, product guidance, gifting, or media collaboration, our team is here to help.

Customer Care

Contact Us

If you need help with an order, product guidance, gifting, or media collaboration, our team is here to help.

For the fastest review, please choose the most relevant contact path and include your order details when the request relates to a recent purchase.

Shipping & DeliveryReturns & RefundsOrder TrackingFAQ

Support Channels

Customer Support: care@mirlinks.comMedia & Influencer: pr@mirlinks.com

Response Hours

  • Monday-Sunday: 3:00 PM-7:00 PM MT (5:00 PM-9:00 PM ET).
  • Complex inquiries may take up to 24 hours for human review.
  • Response times may be slower on U.S. federal holidays or during high-volume launches.

Before You Write

  • Include your order number if the request relates to a purchase, shipment, return, or product issue.
  • Add clear photos when the issue involves damage, defects, or fulfillment errors.
  • If you are reaching out about a collaboration or media request, include your timeline, audience, and contact details.
Shipping & DeliveryReturns & RefundsFAQ

Business Address

MIRLINKS INC

7900 East Union Avenue, Denver, CO 80237, United States

Quiet Updates

Receive thoughtful updates from MIRLINKS.

A softer place for Sanctuary-style signup, separated from the main footer information hierarchy.

Meet AOI
Meet AOI, our brand-native AI Agent. Beyond order-related FAQs, AOI can guide personality-aligned jewelry discovery, share archetype-inspired insights, and assist with product-related conversations 24/7. Complex inquiries will receive human review within 24 hours. Responses may be delayed on U.S. federal holidays.