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Customer Care
Returns & Refunds
If something is not right with your order, contact us and we will review the situation as quickly and carefully as possible.
This page explains how review requests are generally handled, what details help us assess a case, and how approved resolutions may be offered.
What We Review
- Return or refund eligibility may depend on item condition, order timing, and product type.
- Personalized, final-sale, or visibly worn items may not qualify for return.
- If an item arrives damaged or incorrect, please contact us promptly with photos and your order details.
How to Request Help
- Email care@mirlinks.com with your order number, the item involved, and a short explanation of the issue.
- Include clear photos when the request relates to damage, defects, or fulfillment errors.
- Please wait for confirmation before sending any item back.
What Happens Next
Approved cases may be resolved through replacement, exchange, store credit, or refund depending on the circumstances and the original payment method.